We strive to ensure your orders reach you safely and on time. Kindly review the details below before placing your order:

Order Processing:
Orders are prepared and processed within 1–3 business days after confirmation (or after payment receipt, if paying via bank transfer).

Delivery Time:

Major cities: 2–5 business days

Remote or hard-to-reach areas: 4–7 business days
Delays may occur due to courier schedules, public holidays, or adverse weather conditions.

Shipping Costs:
Shipping fees are calculated at checkout based on your delivery address.
Promotional periods may include free shipping on orders above a certain amount.

Delivery Refusal / Failed Attempts:

If the recipient refuses delivery without a valid reason, or cannot be reached after multiple attempts, future orders may be restricted.

Proof of Delivery & Damages:
Please check your order upon receipt. If any damage is noticed, take clear photos and contact us within 24 hours of delivery.